WhatsApp QR and API
Connect your existing number by QR in a minute; add an official WhatsApp Business API number for template messages.
Omnichannel messaging for Bitrix24
All your customer messages in one screen, inside Bitrix24.
WhatsApp, WhatsApp Business API, Telegram and Bitrix24 live chat in a single inbox. Your team replies from one place; every conversation, tag and note is recorded in the CRM.
- 4-day free trial
- Ready in 2 minutes
- Local support
🟢 New message · WhatsApp
🏷️ Hot lead → CRM
One app, every channel
- 💬WhatsApp (QR)
- ✅WhatsApp Business API
- ✈️Telegram
- 🌐Bitrix24 live chat
- 📸Instagram Soon
- 💙Facebook Messenger Soon
- 🤖ChatBot Soon
- ✨AI Agent Soon
ChatPilot Web inbox
Every team conversation in one screen
Unread chats first, waiting time always visible. Filter by status, tag, connection and duplicates; search even inside message text.
- Owner assignment; the first replier is assigned automatically
- Open · Pending · Resolved statuses
- Quick replies, internal notes, emoji and voice messages
- Full screen and “ChatPilot Canlı” in the left menu
Built into the CRM
Manage the CRM without leaving the chat
Create a lead or contact in one click and open a deal in the pipeline of your choice. Add tasks and activities; notes are posted as comments on contact and deal cards.
- Tags become filterable fields on CRM cards
- See and merge duplicate records
- One click to contact and deal cards
- Address, country, region and spoken languages
Customer insights
Know who you are talking to
Inside the chat, see the customer's quote and sales totals, open, won and lost deals, deal owners and sources.
Anywhere
Works in the Bitrix24 mobile app too
Your field team uses the same inbox. Messages also reach Bitrix24 Open Channels; reply from ChatPilot Web or from Bitrix24.
Reports and control
Measure your team's performance
Contacts reached, inbound and outbound messages, chats waiting for a reply and first response time per number. Roles and permissions decide who can access which number and module.
- Notification and urgent task when a connection drops
- Access per number and per module
Everything you need
What tools like Whatcrm and Wazzup offer, with Bitrix24 and local support.
Telegram
Connect your Telegram account by QR; conversations reach the Open Channel and the inbox.
Bitrix24 live chat
Your website live chat and other Open Channels in the same inbox.
Multiple numbers
Each number connects to its own Open Channel; sales, support and branches work separately.
Media and voice
Photos, video, documents, location and voice messages; delivered and read receipts.
Replies from the phone
Replies sent from WhatsApp on the phone also appear in the chat; no conversation is lost.
CRM SMS → WhatsApp
“Send SMS” in the Bitrix24 CRM is delivered via WhatsApp.
Servers in Türkiye
Data stays on servers in Türkiye; support every day 09:00–23:00 (GMT+3).
Get started in three steps
- 1
Install the app
Install ChatPilot from Bitrix24 Market; the 4-day trial starts automatically.
- 2
Connect your accounts
Choose an Open Channel and scan the QR code with WhatsApp or Telegram. It connects in seconds.
- 3
Reply from one place
Reply from the ChatPilot Web inbox or from Bitrix24 Open Channels.
Flexible credit pricing
Top up credits and activate any connection for the period you need. Bigger packs make credits cheaper, longer periods lower the monthly cost. Credits never expire.
Credits per connection
| Connection | 7 days | 1 month | 3 months | 6 months | 12 months |
|---|
Every connection includes
- Unlimited messages
- Unlimited operators
- ChatPilot Web inbox
- Open Channel, CRM and SMS integration
- Tags, notes and tasks
- Disconnect alerts and reports
- Auto-renewal
- 4-day free trial
Try free for 4 days
Credits are purchased and used in the app's Payment tab. Taxes excluded.
Frequently asked questions
Which Bitrix24 plans are supported?
Market apps work on paid Bitrix24 plans and during the Bitrix24 trial; the Free plan does not allow installing apps.
Does my phone need to stay online?
No. The linked device works independently of the phone. If WhatsApp is not opened on the phone for more than 14 days, WhatsApp may log out linked devices.
How many numbers can I connect?
There is no limit. Each number is connected to its own Open Channel and activated with credits separately.
Can the ChatPilot team see my messages?
No. Our admin panel does not show customer chats or message content; our team only sees technical information such as connection status and message counts. Message content is only looked at on your explicit request, for support purposes.
How do credits work?
Buy a credit pack in the app's Payment tab, then activate connections for 7 days, 1, 3, 6 or 12 months; credits are deducted from your balance. Credits never expire, and unused credits are refundable on request. With auto-renewal on, a connection is extended by 1 month before it expires. Bonus codes can be redeemed on the same screen.
Which WhatsApp accounts are supported?
Numbers in the WhatsApp and WhatsApp Business apps. You link the number by scanning a QR code in “Linked devices” on your phone; no extra approval or application is needed.
What happens when the trial ends?
Message delivery pauses but your WhatsApp link stays active. Once you activate it with credits you continue where you left off, without scanning the QR code again.
Where is my data stored?
Messages are kept in your Bitrix24 portal. ChatPilot (WhatsApp, Telegram) only stores the records needed for delivery and reporting on its servers in Türkiye. See the Privacy Policy.
Questions or a demo?
Leave your details and we will get back to you within 1 hour (every day 09:00–23:00, GMT+3).
- Setup support included
- No credit card required
- No commitment